Login to your verified Medicaid provider account using www.yourtexasbenefitscard.com. Get your patients Medicaid health history, also use features such as eligibility verification, check-in reminders as well as alerts. To get started if you do not currently have an account, you will have to first register I your office with a one time user registration. After this registration is taken place, then you can set up user accounts for both you and your staff to access.
Features of your Texas benefits card include broadcast alerts or special messages for Medicaid providers with the ability to perform eligibility verifications to view your patients. This includes demographics, primary care physician information, periodic service details, provider and pharmacy limitations, Medicare information, third-party resource information. You also be able to check in or check out your patients and view Texas health steps information for each Medicaid patient you have.
Getting started is simple, and there are a few steps you must complete. You’ll need to do the following:
- Create locations for each office
- Each employee will need a user ID created for them
- Navigate the website
There are several different user roles that can be created using yourtexasbenefitscard.com. One who maintains an edit employee access accounts is called the site administrator, there can be more than one administrator to help manage large workforces, different office locations and different departments with in the same company. Another user role includes the front desk, and this is designed for staff members who perform front desk functions. This role gives employees access to:
- Eligibility verification
- Check-in
- Check out
- Daily transactions
Final role you may set up for your staff is called providers. This is for medical staff to provide medical services to patients. Access allowed includes:
- Eligibility verification
- Health summary information
- Texas health steps information
- Patient search
- Reports
Multiple user roles can be provided to a single employee. For example one employee may be able to access front desk functions as well as provider functions. As an admin is your responsibility to set up function access to your employees. If assistance is needed for troubleshooting, you can call the Your Texas Benefits Card Helpdesk toll-free at 1-855-827-3747. Office hours are 7 AM to 7 PM Central Standard Time Monday through Friday and Saturdays from 9 AM to 5 PM CST. Offices are closed on Sunday.